Shipping policy

Our team does our best to process your order within 1-2 business days. Orders are not processed on weekends or holidays. There may be delays during holidays and high-volume times. We ship through Australia Post. 

Shipping Costs

We offer flat shipping rate of $9.95 for all orders in Australia. We do offer instore pick up, which is available at our 2 locations, Loft in Dallyelup, and at Nourish in Donnybrook, both stores located in the South West of Western Australia. During promotional events, we may offer free shipping.  

Shipping Methods

Domestic packages ship via Australia Post, standard post. 

International Orders

We are working to expand our international shipping regions and secure more affordable shipping options for existing regions. Please sign up to our newsletter to be notified of any updates.

Cancelling or Modifying an Order

If you email us and we are able to catch your order before our fulfillment team does, we will try our best to help you out. Reach us at info@powerteaaustralia.com.au 

If your order has already shipped, we are not able to offer any modifications or cancellations.